You're booked to go to Peru: Here's some useful information before you go!
You are heading to Peru, a country where ancient history and everyday life sit side by side. One moment you are strolling through the streets of Lima or Cusco, the next you are surrounded by high Andean landscapes, vast desert coastlines or the rich biodiversity of the Amazon. It is a place shaped by deep rooted traditions, remarkable cuisine and a strong connection to the land, and you will find people proud of their heritage and keen to share it with visitors.
Before you set off, here is some friendly guidance from our team to help you feel prepared and inspired for the journey ahead.
Our frequently asked questions for holidays to Peru
When will I receive my final travel information?
4 weeks before departure, you will receive an email to notify you that your pre-departure letter has been uploaded which will include important information such as emergency contact information. At this point you will also be able to see your airline reference which will be added to your itinerary.
You will receive all your pick-up times for tours and transfers locally when you arrive in-country, ensuring you have the most accurate and up-to-date information
Do we receive flight tickets before travel?
No, we do not provide paper tickets. The only thing you need to check-in and fly is the airline reference which is on your itinerary (look for reference made up of 6 letters and numbers). This reference can be used to check in online or at the airport along with your passport. You may have multiple airline references if you have several flights.
Do I require any vouchers for tours or hotels?
No, you do not need any vouchers for tours or hotels. Just give your names and passports on check-in and to the guides.
What can I use the My Routes App for?
The My Routes App stores your itinerary, travel documents, flight updates, recommendations, and local weather. Once downloaded, most features work offline. You can also message your Travel Specialist directly through the app.
Who do I contact while I am away if I need help?
If you are in Peru and need assistance, please contact our local office in Peru on +51-1-6196900 during office hours 9am-6pm local time.
In an emergency outside of these hours you can call +511 619 69 11 or +511 619 69 05
Do I need a visa for Peru?
No. UK passport holders do not need a visa for tourist travel, and you will normally be granted permission to stay for up to 90 days on arrival (within the relevant time limits set by Peruvian immigration).
Do I require anything else to visit Peru?
If you enter Peru by land from a neighbouring country, get a passport entry stamp at the immigration checkpoint. You cannot leave Peru without one. If you did not get a stamp, apply to get a passport entry stamp online (form in Spanish) and:
- Give your passport details
- Give evidence of your entry to Peru, such as a bus ticket in your name
- Show an exit stamp from the last country you visited
- The British Embassy can help you to apply for an entry stamp. You should start this process as soon as possible.
Do I need to check in for my flights?
For your international flight we advise you to check-in online. Airlines open check-in between 24-48 hours before departure. For domestic flights, you can also check-in online or at the airport. To check-in to any flight, you need the airline reference which is added to your itinerary 4 weeks before departure.
Can I pre-book my seats?
Seat selection policies vary depending on the airline and fare type. In most cases, you can pre-book your seats for a fee via the airline’s website once you have made the booking. Please contact your Travel Specialist for your airline reference if you wish to do this more than 4 weeks prior to departure. You can normally select seats for free at the point of check-in, usually 24-48 hours before departure.
What is my luggage allowance?
For international flights, clients travelling in Economy are allowed 1 checked bag up to 23kgs which is included in the cost of your holiday, unless otherwise stated. For Premium and Business class clients, 2 pieces of checked luggage up to 32kgs are included unless otherwise stated.
For domestic flights, 1 checked bag up to 23kgs is included.
Are there any health considerations before I travel?
Be up to date with routine UK vaccinations and check TravelHealthPro for itinerary based advice. Mosquito bite prevention is important if your route includes lower altitude or jungle regions, and vaccination guidance can vary depending on where you are travelling in Peru.
What is the local currency and how should I pay for things?
The local currency is the Peruvian sol (PEN). Carry some cash for markets, small cafés and tips, with cards widely accepted in larger hotels and many restaurants in main towns and cities.
How much should I tip?
- Restaurants: Some restaurants add a service charge, especially in tourist areas. If not included, around 10% for good service is a useful guideline.
- Cafés and bars: Round up or leave small change.
- Taxis: Tipping isn’t expected, but rounding up is fine.
- Hotels: Small tips for porters and housekeeping are appreciated.
- Guides and drivers: A tip at the end is welcomed, particularly for private and multi day services.
What is the time difference between the UK and Peru?
Peru is on UTC -5 and does not use daylight saving time. It is 5 hours behind the UK on GMT, and 6 hours behind during British Summer Time.
What should I pack for Peru?
Pack for contrast. Light layers for warm days, a warmer layer for evenings in the Andes, a light waterproof, comfortable walking shoes, sun protection, insect repellent (especially for the Amazon), and any personal medication.
What adaptor do I need for Peru?
Peru commonly uses type A, B and C sockets. Voltage is often 220V, 60Hz, so check devices are compatible (many chargers are dual voltage).
How reliable is mobile and WIFI coverage?
Most hotels, cafés and restaurants offer good WIFI. Coverage can be limited in remote areas. Check roaming costs with your mobile provider before travel.
Are there any local customs I should be aware of?
Greetings are valued, so a polite hello when entering hotels, shops and restaurants is appreciated. Dress is generally relaxed, but in churches and traditional communities it’s respectful to keep shoulders and knees covered. Always ask before photographing people, particularly in markets and rural areas.
Will I need to pay any local taxes?
Peru’s sales tax (IGV) is 18% and is generally reflected in pricing and receipts. For shopping, there is also an official tax free style IGV refund scheme for eligible tourists in authorised establishments.
How do I get around during my holiday?
All transfers listed on your itinerary are included in the cost of the holiday. If you wish to take a taxi, we recommend taking official taxis booked by your hotel.
Can I make changes to my booking?
Changes may be possible, but fees or fare differences could apply. Contact your travel specialist as soon as possible to discuss your options.
Where will my representative meet me on arrival?
If you are arriving at the airport, please proceed to the arrivals hall where your driver will be waiting with a Latin Routes sign displaying your name. If you cannot locate your driver, remain in the arrivals hall and call the emergency contact number provided in your final travel itinerary.
Is the tap water safe to drink?
Drink only bottled or purified water. A reusable bottle is useful for refill stations available in many hotels and restaurants. Be cautious with uncooked foods in more rural areas.
Will I encounter high altitude during my trip?
Very likely if you are travelling in the Andes. Cusco sits at around 3,399 metres, and many classic routes include high altitude days, so it’s worth planning a gentler first day and staying well hydrated.
How safe is it to travel around Peru?
Are there any guidelines for visiting Machu Picchu?
Drones and selfie sticks are not allowed at Machu Picchu, and if using walking poles, they must have rubber ends so as not to damage the site
