Recruitment

Latin Routes is a leading UK tour operator that offers Truly Individual Holidays to South America. We sell directly to the public as well as to the trade, selling through travel agents across the UK.

Personalised service sits at the heart of everything we do. Every holiday we create is truly individual to our clients, including the destinations they want to visit and things that are important to them. We offer our advice and expertise in the creation of their holiday and each client is presented with a personalised, fully costed, itinerary at the quotation stage which we will change as many times as necessary until they are 100% satisfied.

We carefully choose all of our suppliers and our clients are expertly looked after by our local offices while travelling. All monies entrusted to us are  ATOL protected,  for our client's complete peace of mind.

Our Story

Directors Jessica Bain and Martin Johnson set up Latin Routes from scratch with little finance or investment. Through careful marketing and spending, Latin Routes has successfully grown from an initial foothold, to a market leading company in South American holidays. As you can imagine there is a passionate, entrepreneurial spirit in everything we do. We are creative in our thinking and always having to look at ways we can do things differently to stand out amongst our competition. We are a company with big ambitions for the future and are looking for passionate people to be part of our growing business.

Use the tabs above to explore what roles we currently have at Latin Routes. You will find the application details at the bottom.

 

Travel Specialist

As a Latin Routes Travel Specialist you are the face of the company. The role is a varied one, but involves looking after our client’s right from their initial enquiry, up until they return from their holiday. You will be the single point of contact for each of your clients travel needs. It is vital you are passionate about Latin America and you will be required to continually learn about the latest products, news and information. You will need to demonstrate first class customer service, quick learning, passion and ambition.

Key Responsibilities

  • Creation and sale of high quality, tailormade holidays to South America,
  • Make the most of every single genuine sales enquiry received,
  • Eensure the products sold, and the supporting information, is of the highest standard.
  • Achieve exceptional levels of service at all times.
  • Interacting with our clients / agent partners, mostly over the telephone - with some face to face meetings, either in the office or at events.
  • Continual training to ensure that you remain a true Travel Specialist with up to date commercial knowledge and understanding of hotels / flights / infrastructure in South America.
  • A total commitment to customer service. It's your goal to ensure we exceed all clients expectations.

About You

As a Latin Routes Travel Specialist you are the face of our company. The number 1 thing we look for is energy and enthusiasm. We want someone who will embrace what we are trying to achieve as a company and work hard to help us get there. You will find an ideal candidate list below, but every point is not essential as all new employees undergo an extensive training programme - so if you have the want, we can teach you the how!

Ideal Candidate

  • Some travel experience of Latin America 
  • An enthusiastic team player.
  • Confident, friendly and a personable manner.
  • Great customer service & selling skills.
  • Fluent in written and spoken English.
  • Adaptable to dealing with different kinds of people.
  • Results orientated.
  • Strong organisation & time management skills.
Junior Travel Specialist Travel Specialist Senior Travel Specialist

Extensive experience of long-haul travel including at least 1 country in Latin America

A strong geographical awareness of South America

Clear enthusiasm and passion for Travel

Minimum 6 month’s experience in a customer service role

A good standard of education, ideally to degree level, 

Strong organisational and time management skills

Extensive experience of long-haul travel including at least 2 countries in South America

A strong geographical awareness of South America

Clear enthusiasm and passion for Travel

Minimum 1 years’ experience in a target based, sales role

A good standard of education, ideally to degree level, 

Strong organisational and time management skills

Extensive experience of long-haul travel including at least 3 countries in South America

A strong geographical awareness of South America

Clear enthusiasm and passion for Travel

Minimum 2 years’ experience in a target based, sales role

A good standard of education, ideally to degree level, 

Strong organisational and time management skills

The Details

The role will be based at our head office in Kingston Upon Thames, however, there may be the occasional requirement to work at any location across London (zones 1 - 6). The hours are 42.5 per week, predominantly Monday-Friday. Shifts during the week will either be 9am – 5:30pm or 10:30am - 7pm on a roster pattern, with 45 minutes for lunch. You will be required to work one Saturday in three and time for this is given back in lieu. There may be the occasional requirement to work an additional Saturday, evening, Sunday and public holiday. Again, time for this is given back in lieu.

In return you will receive a competitive basic salary (depending on experience) and commission on all of your sales. Realistic OTE would be £27k p.a. for Junior Travel Specialists, rising to over £35k p.a. for Senior Travel Specialists. However, all commissions are uncapped, offering all levels an unlimited earning potential. Employees will also receive holiday, a generous company discount for personal trips, as well as the opportunity for company fam trips to our destinations.

There is a fun and sociable atmosphere in our office and staff partake in a number of company schemes including Fruit Club, Treat Wednesdays and Beer/Cider Fridge Fridays. Our office is located next to the river, within a 5-minute walk of the shops, bars and restaurants of Kingston Town Centre.

Apply

Please send us a cover letter along with you CV. In your cover letter please introduce yourself, your skills and why you would like to apply for the role. 

Email your application to jessica.bain@latinroutes.co.uk

NO RECRUITMENT AGENCIES

 

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About Us
  • All of our holidays are Truly Individual - you choose the destinations, inclusions & budget.
  • Winner of 'Best Small Holiday Company to Central & South America' at the 2016 British Travel Awards
  • We only cover South America & Antarctica, which ensures we know our destinations, inside out.
  • No Credit Card Fees
  • ATOL Protected
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British Travel Awards 2016

More About Us >


Why book with Latin Routes?

PERSONAL
  • All of our holidays are Truly Individual - you choose the destinations, inclusions & budget.
  • From charming guesthouses to 5* luxury, choose the accommodation to suit you.
  • Our Travel Specialists will help you to create your perfect holiday to South America.
SPECIALISTS
  • We only cover South America & Antarctica, which ensures we know our destinations, inside out.
  • All our Travel Specialists have extensively travelled throughout South America.
  • We have personally visited almost all of the hotels in our core programme.
TRUSTED
  • We receive excellent reviews from our clients and have a fantastic score on Trustpilot.
  • Our holidays are protected by ATOL, for your complete peace of mind.
  • As a team of passionate travellers, we really do care about you and your holiday.