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About Us
Enquire About Your South America Holiday

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About Latin Routes

Latin Routes is a leading UK tour operator that offers Truly Individual Holidays to South America. We sell directly to the public as well as to the trade, selling through travel agents across the UK.

Personalised service sits at the heart of everything we do. Every holiday we create is truly individual to our clients, including the destinations they want to visit and things that are important to them. We offer our advice and expertise in the creation of their holiday and each client is presented with a personalised, fully costed, itinerary at the quotation stage which we will change as many times as necessary until they are 100% satisfied.

We carefully choose all of our suppliers and our clients are expertly looked after by our local offices while travelling. All monies entrusted to us are  ATOL protected,  for our client's complete peace of mind.

About Polar Routes

In 20116 we set up our sister brand, Polar Routes. Polar Routes is a tour operator that specialises in expedition cruises to the Polar Regions and beyond. We take great pride in our unrivalled knowledge of the ships, itineraries and these wonderful destinations. We understand the importance of our client’s investment and that, for many, it’s a once-in-a-lifetime experience. All the ships and operators in our programme have been hand-selected by us to ensure they offer the very best quality and value. All monies entrusted are ATOL protected, for our client's complete peace of mind.

Our Story

Directors Jessica Dennison and Martin Johnson set up Latin Routes from scratch with little finance or investment. Through careful marketing and spending, Latin Routes has successfully grown from an initial foothold, to a market leading company in South American holidays. As you can imagine there is a passionate, entrepreneurial spirit in everything we do. We are creative in our thinking and always having to look at ways we can do things differently to stand out amongst our competition. We are a company with big ambitions for the future and are looking for passionate people to be part of our growing business.

Travel Specialist - Trade Sales
Travel Specialist - Direct Sales

Latin Routes Travel Specialist - Direct Sales

As a Latin Routes Travel Specialist, you are the face of the company. The role is a varied one, but involves looking after our client’s right from their initial enquiry, up until they return from their holiday. You will be the single point of contact for each of your client’s travel needs. It is vital you are passionate about Latin America and you will be required to continually learn about the latest products, news and information. You will need to demonstrate first class customer service, quick learning, passion and ambition.

Key Responsibilities

  • Creation and sale of high quality, tailormade holidays to Latin America,
  • Make the most of every single genuine sales enquiry received,
  • Exceed sales targets and KPI’s set by the company,
  • Ensure the products sold, and the supporting information, is of the highest standard.
  • Achieve exceptional levels of service at all times.
  • Interacting with our clients, mostly over the telephone - with some face to face meetings, either in the office or at events.
  • Continual training to ensure that you remain a true Travel Specialist with up to date commercial knowledge and understanding of hotels / flights / infrastructure in Latin America.
  • A total commitment to customer service. It's your goal to ensure we exceed all client’s expectations.
  • Flexibility to meet the needs of the developing business.

Please note that although this role is within on our direct sales department, there may be the necessity to work within, or alongside, our trade sales department on occasion, in order to meet the needs of the business.

About You

The number 1 thing we look for is energy and enthusiasm. We want someone who will embrace what we are trying to achieve as a company and work hard to help us get there. You will find an ideal candidate list below, but every point is not essential as finding the right person is most important.

Travel Specialist

Senior Travel Specialist

At least 18 months experience in a target-based, travel sales role

Extensive experience of long-haul travel including at least 2 countries in Latin America

A strong geographical awareness of Latin America

Clear enthusiasm and passion for Travel

A good standard of education.

Strong organisational and time management skills

Flexibility and adaptability

Excellent attention to detail

Pride in the company and confidence in themselves

At least 3 years’ experience in a target-based, travel sales role

Extensive experience of long-haul travel including at least 2 countries in Latin America

A strong geographical awareness of Latin America

Clear enthusiasm and passion for Travel

A good standard of education.

Strong organisational and time management skills

Flexibility and adaptability

Excellent attention to detail

Pride in the company and confidence in themselves

The Details

The role will be based at our head office in Kingston Upon Thames, however you will also need to be flexible to work at any location across London (zones 1 - 6) on occasion. The hours are 42.5 per week, predominantly Monday-Friday. Shifts during the week will either be 9am – 5:30pm or 10:30am - 7pm on a roster pattern, with 45 minutes for lunch. You will be required to work one Saturday in three and time for this is given back in lieu. There may be the occasional requirement to work an additional ad-hoc Sunday, evening and public holidays. Again, time for this is given back in lieu.

In return you will receive a competitive basic salary (depending on experience) and commission on all of your sales. After training and induction, realistic OTE would be in excess of £32k p.a. However, all commissions are uncapped, offering an unlimited earning potential. Employees will also receive holiday, a generous company discount for personal trips, as well as the opportunity for company fam trips to our destinations.

There is a fun, vibrant and sociable atmosphere in our office and staff partake in a number of company schemes including incentives, team building exercises, charity fundraising and Beer/Cider Fridge Fridays. Our office is located within a 5-minute walk of the many shops, bars and restaurants in Kingston upon Thames. 

Apply

Please send us a cover letter along with you CV. In your cover letter please introduce yourself, your skills and why you would like to apply for the role. 

Email your application to seema.kapur@latinroutes.co.uk

NO RECRUITMENT AGENCIES

Enquire About Your South America Holiday
About Us
  • Our Truly Individual Holidays allow you to choose the destinations, inclusions & budget

  • Our Escorted Small Group Tours offer fantastic itineraries, travelling with like-minded people

  • Winner of 'Best Tour Operator' at the 2019 & 2018 L.A.T.A. Achievement Awards

  • Our holidays are protected by ATOL and ABTOT, for your complete peace of mind

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Latin American Travel Association Achievement Awards 2019 - Tour Operator Of The Year Latin American Travel Association Achievement Awards 2018 - Tour Operator Of The Year

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Why book with Latin Routes?

TRULY INDIVIDUAL
  • Tailormake your holiday, including the destinations, inclusions and budget
  • From charming guesthouses to 5* luxury, we have a wide range of accommodation to suit you
  • Our Travel Specialists will help you to create your perfect holiday to Latin America

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SMALL GROUP TOURS
  • You will be accompanied throughout by an experienced Latin Routes tour leader
  • Size does matter! This is why we keep our groups' maximum number to 16
  • Make Your Day Individual - Choose from 3 different experiences that are already included in the price

Discover Group Tours >

TRUSTED
  • We receive excellent reviews from our clients and have a fantastic score on Trustpilot.
  • Our holidays are protected by ATOL and ABTOT, for your complete peace of mind
  • An assured member of the Association of Independent Tour Operators (AITO)

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