Latin Routes Limited is an independent tour operator with 3 brands (Latin Routes, Polar Routes & Travel Routes) that offer tailormade holidays to Latin America, the Polar regions and throughout the world. We sell directly to the public as well as to the trade, selling through travel agents throughout the UK.
We are now looking for a part-time HR lead and Staff Wellbeing Officer to join the team as we move into our 11th year in business. Having started from scratch with little finance or investment, in a tiny office above a pizza shop, we have grown to become a leading brand in the market of Latin American holidays and Expedition Cruises with approximately 35 staff.
As you can imagine there is a passionate, entrepreneurial spirit in everything we do. We are creative in our thinking and are always looking at ways we can do things differently to stand out amongst our competition. We undoubtedly remain as ambitious as the day we started and have big plans.
Latin Routes: Latin Routes is an award-winning and leading UK tour operator specialising in holidays to Latin America. We have a passionate team of knowledgeable Travel Specialists ready to help clients plan the trip of a lifetime - whether it's designing their own Truly Individual Holiday or joining one of our incredible Escorted Small Group Tours. Polar Routes:
Polar Routes is the polar expedition cruise specialist, and we partner with over 22 operators to bring clients a huge range of expedition cruises to the Arctic, Antarctica and beyond. We take great pride in our unrivalled knowledge of the ships, itineraries and these wonderful destinations. We’re on-course to become the UK’s biggest wholesaler of expedition cruises to the polar regions.
Travel Routes: Travel Routes is the newest member of the family and we have taken our Truly Individual holidays concept around the world. From incredible safari’s in Africa, tranquil beaches of Asia and the dramatic mountains of Canada, to the bright lights of the USA and more - we can now offer our clients a world of choice for designing their own holidays.
To be recognised as the best in what we do, by all those involved – our customers, our employees, and our partners. We understand that true success comes from nurturing the people and environments behind the business, as well as those in front of it. It's for this reason that we have clear company values that underpin everything that we do as a business, and how we act as an employer. Each of our five core values has its own team, made up of employees from across the company, and led by an appointed Value Ambassador. These teams are responsible for ensuring their value is consistently upheld and interwoven into everything we do: through actions, activities, policies and other efforts, which are regularly monitored, changed and adapted according to our ever-evolving needs. Our five core values are;
Commitment To Clients: We strive to meet and exceed our expectations with both our holidays and service.
Responsible & Sustainable: We never forget that the adventures of both staff and clients are made possible by a beautiful planet with a wealth of different cultures. We aim to operate holidays that respect and give back to the environments and communities we explore.
Collaboration & Support: We believe a company cannot grow unless those within it do. We work cooperatively to learn from one another, and we encourage and reward ambition.
Health & Wellbeing: Our greatest strength is our people, and we believe that a happy and healthy workplace brings success.
Innovation and Improvement: We bring our curiosity about the world to work and commit to new opportunities with enthusiasm. We continuously work to better our holidays and practices to grow as a business and as individuals. For more information on our values, please visit our website – www.latinroutes.co.uk/our-company-values/
As HR Lead and Wellbeing Officer, you will become a vital part of the team to help, guide, support and develop the team. Reporting to the Directors, this role will be responsible for ensuring that there are robust HR procedures and policies in place and support all HR, training and recruitment activities. You will play an important role in developing our value groups, and creating a positive people culture and strong customer service ethos within the business, in line with our brand values.
You will have a passion for people, planning and supporting implementation and it is important that you have experience in operating HR systems, policies and procedures and are up to date with all aspects of HR legislations.
This is a part-time role with equates to 25.5 hours per week. Ideally, we are looking for someone who is flexible and able to work additional hours as and when required. Please note the salary will be pro ratad.
The role is offered on hybrid basis. We have 2 set days at our head office in Kingston Upon Thames, currently Tuesdays and Thursdays with an additional day working from home. This enables the team to be together for collaboration and support. For the other day you are welcome to choose whether you work from the office or at home.
In return you will receive a competitive basic salary and employees will also receive holiday and travel perks..
There is a bright and vibrant atmosphere in our office and the team regularly socialise both at company events and informally. We are looking for someone who would be looking to be involved with this side of company life. Our office is located within a 5-minute walk of the shops, bars and restaurants of Kingston Town Centre.
When Do You Want To Go?
From your first booking with us, you’ll become a member of My Routes Rewards and begin collecting points for every holiday you book!
Our Truly Individual Holidays allow you to choose the destinations, inclusions & budget
Winner of 'Tour Operator of the Year - Small' at the 2021 Travel Industry Awards by TTG
Winner of 'Best Tour Operator' at the 2019 & 2018 L.A.T.A. Achievement Awards
All of our holidays are ATOL protected (11104), for your complete peace of mind