On his recent trip to Chile, Martin traveled back with Iberia. Find out what he thought of what he found on board. I think it’s fair to say that if you mention to someone you are flying with Iberia, you are generally greeted with either sympathy or wishes of luck! Not because of anything to do with Iberia’s safety record, but normally to do with Iberia’s service record. The airline has been sorting out several union issues over the last couple of years which resulted in walk outs of its staff and significant disruption to the travelling public. This seems to have now all be resolved, but even in times of calm the airline has a reputation for bad service, bad food and no seat back TV’s in economy, so why would you travel with them? Well the main reason is because Iberia flies to almost all major South American…
