Now that the world is opening up to international travel again, we want to let you know the different ways in which we're ready to support you on your next holiday to Latin America.
Enjoying your holiday with us safely is our number one priority, so we have reviewed all of the health and safety guidelines and made changes wherever necessary in order to ensure the continued health and wellbeing of all our clients.
We work with some of the best suppliers across Latin America and, working together, we have developed guidance to assist our partners on the ground so as to ensure they have the necessary Covid-19 protocols in place for their respective operations.
Regulations and requirements in terms of social distancing vary between countries and continue to be revised by governments. Please rest assured that all clients will therefore be given up-to-date guidance on the social distancing requirements, according to the regulations in place at the time of travelling. Where necessary, the number of client’s onboard vehicles will be at a lower capacity, masks will be worn by our staff, there will be no close contact between clients and staff and there will be appropriate explanatory signage and screens where appropriate.
All of our partners have all been trained in new health and safety procedures, including cleaning, sanitising and how to identify and deal with any suspected case of Covid-19. All of our guides and drivers are regularly screened. They will also receive ongoing training on how to protect themselves and others, understanding the current risk levels, any changes in governmental advice or procedures and the dangers of non-compliance.
Latin Routes are always on hand to answer any questions or concerns our clients may have. All clients are given 24-hour in-country contact numbers for our local partners which means they can help clients at any time of day or night. Our local partners are trained in how to deal with a huge range of potential situations, including those related to Covid-19. So should the unexpected arise, we will be there to step in and help you sort it out.
We continually monitor all of our health and safety protocols and procedures, so as to be in line with government and legislation changes and advice. We also have comprehensive staff supervision in place so as to ensure the control measures are always being carried out effectively.
For new bookings, Latin Routes have introduced a number of flexible booking measures so you can relax and book with the reassurance that if the circumstances change, you will be free to change your plans. Please view our Relax and Book Policy for more information.
From your first booking with us, you’ll become a member of My Routes Rewards and begin collecting points for every holiday you book!
Our Truly Individual Holidays allow you to choose the destinations, inclusions & budget
Our Escorted Small Group Tours offer fantastic itineraries, travelling with like-minded people
Winner of 'Tour Operator of the Year - Small' at the 2021 Travel Industry Awards by TTG
Winner of 'Best Tour Operator' at the 2019 & 2018 L.A.T.A. Achievement Awards
All of our holidays are ATOL protected (11104), for your complete peace of mind